TEMPLE TERRACE FIRE DEPARTMENT

MESSAGE FROM THE CHIEF

Fire Chief Keith Chapman

It is my privilege to introduce you to the Temple Terrace Fire Department and the men and women who proudly serve our community. Our department's motto is "Striving for Excellence and Exceeding Expectations." I believe this motto accurately describes our commitment to providing the highest level of service to our citizens. Our department has made a commitment to the highest standards of excellence in fire service. We have accomplished two major achievements that I believe reflect this commitment. The first is the reduction of our City's Insurance Service Office (ISO) rating, which has been reduced to a Class 3. This reduction in the fire protection classification helps reduce the insurance premiums paid by local residents and business owners. The ISO rating also is an important incentive to economic development as the City attracts new businesses and oversees the expansion of existing businesses. Second, our department was awarded Accredited Agency status in 2006 by the Commission on Fire Accreditation International (CFAI), a program of the Virginia-based Center for Public Safety Excellence, Inc. Accreditation assures the public that the fire department has a specific mission, continually evaluates its services, encourages ongoing improvement through a self-assessment process, develops methods to address deficiencies, builds on organizational successes and fosters pride in the organization and the community. Our department's success is contributable to our highly trained professional men and women, along with the support of City staff, elected officials and citizens. I am honored to serve our community as fire chief, and I look forward to continued excellence through service to our community.

"Striving for Excellence ... Exceeding Expectations"

IMPORTANT FIRE DEPARTMENT CONTACTS
Emergency Dial 9-1-1